This site uses cookies. To find out more, see our Cookies Policy

Field Service Engineer in Madison at PointOne Recruiting Solutions

Date Posted: 9/30/2018

Job Snapshot

Job Description

We're currently looking to identify a Service professional to fill the role of a Field Service Engineer with a cutting edge and dynamic organization. My client designs and manufactures the strongest compact Neutron Generators in the World and due to growth is looking to add a pivotal piece to their continued success. In this role your primary focus will be to develop field service requirements that are input to the design and engineering of our clients systems, including neutron generators, radiography systems, and ion implanters.  This position works closely with the customer and engineering personnel to develop service requirements for each project and product.  The Service Engineer provides service input for system architectures, assembly approaches / procedures, test approaches / procedures and durability and reliability requirements for a given design.  This includes required uptime requirements, planned maintenance requirements, service spare (FSU) strategy, service tool requirements and break-fix methods.  This position interacts with all disciplines to guide the development of effective field service support. 

Job Requirements

Duties and Responsibilities:           

  • Develop service requirements to be used for detailed product design and show the traceability of those designs back to the service requirements.
  • Participate in design reviews representing the customer and serviceability point of views.
  • Provide leadership for a multidisciplinary design input to all areas of product development, debugging and testing for reliability, manufacturability and serviceability.
  • Develop troubleshooting and break-fix routines for electro-mechanical systems, including high voltage power supplies, ion sources, accelerators, and automated control systems.
  • Develop the listing of Field Replaceable Units (FPUs) for products and projects
  • Guide development of system verification and validation test plans for serviceability.
  • Provide technical support for escalated service actions.
  • Contribute technical best practices for service maintenance and repair.
  • Contribute in developing service costs information and inventory requirements.
  • Provide input to Marketing and sales for customer quotations in terms of service programs and contracts.

Qualifications:

  • BS in a related Engineering discipline is required, MS is preferred
  • 5 - 10 years of experience in Service, Electrical, Mechanical, Controls, or Systems Engineering.
  • Experience in developing and supporting an international service capability
  • Experience with high reliability systems design is preferred
  • Strong technical skills with high voltage, ECR ion sources, and automated controls are preferred
  • Experience in design for serviceability.